January 11, 2006

How Many Shopping Engines Do We Need?

IAC finally launched Pronto to a lukewarm reaction.

Maybe it is because many people are none too keen on toolbars.
Maybe it is because the data is still a bit rough around the edges.

But I have to wonder, is this market reaching a saturation point?

(thinking out loud...)

I mean, c'mon, Altavista, Excite, HotBot, Infoseek, Northen Light... oops, wrong list.

Currently, the U.S. market has about a dozen large, general-purpose shopping engines. (Depending how you define each word the the previous sentence.) Add a comparable number of price-only comparison engines. No telling how many niche shopping engines are out there, under the radar. Plus a zillion toolbars, co-brands, and assorted riffraff.

From a macro-economic perspective, is this an effecient use of resources?

Two examples from the experiences of a frustrated comparison shopper:

(1) Product attributes. In many categories, several engines will offer unique filters, but no site has comprehensive filters. So, hypothetically, if you want a product that tastes great, you can search that on Site A, and if you want a product that is less filling, you can search that on Site B, but if you want a product that both tastes great and is less filling, you are shit out of luck, sorry.

(2) User reviews. What happens when there are a couple dozen user reviews on the Web, but they are scattered over a dozen different shopping engines? The "one-stop shoppers" settle for incomplete information. The die-hard comparison shoppers waste too much time. Everyone in-between loses on both counts, to varying degrees.

However, the efficiency of the comparison shopping process exceeds any inefficiency in the comparison shopping market.

I'm guessing...

Good news ahead for major shopping engines, who do not need to be perfect, just better than other shopping processes.

Good news ahead for niche shopping engines, who can get closer to perfect in their market, and build a tighter community.

Not as much good news for newer sites that are more general than specific, too broad to be deep, i.e. price-only engines.

Probably business as usual until one of the major engines uncorks a bottle of network-effect whoopass. Then it is game on.

How Many Shopping Engines Do We Need? (6)
Posted by Sean O'Rourke on January 11, 2006 at 3:51 PM
Archived at Online Shopping Engines

Comments

Comparison shopping engines should really be thought of as meta-search engines. Let's say you're going to look for a new speaker. If you knew the site (or maybe if you did a search in Yahoo and clicked on an ad), you might go to a site like Crutchfield.com or you might end up somewhere else. What's authoritative? Who has the best price? Who knows? If you do a search at Shopzilla or Yahoo! Shopping, then there are a couple of advantages: 1) You get to see prices from many vendors at once and 2) You get to see the vendors rated by users. I think the market has room for both: we need meta-search engines to find sites when we don't know the space. When we do know the space, we might go directly to a site we trust to make a purchase (but even still, we might check the meta-search engine to see if there's a better price).

Posted by Mark Johnson at January 12, 2006 12:09 AM

Regarding the saturation, I’m not sure I totally agree. The point that your hitting here is that there doesn’t seem to be a "superior engine."


I think one of the fundamental issues is that when shopping engines are compared to search, search results are driven by merchant feeds rather than a combination of human suggested links and crawler data. The end result being a Hodge Podge of mixed merchants that have similar propositions and cut throat pricing.


When compared to search, the sheer amount of sites crawled combined with sophisticated algorithms make for a much more comprehensive product.


The market may be saturated, however, I believe that it is still in its infancy. The war grounds just haven’t been identified as you had described above. And by that I mean, what features of shopping engines really get the consumer excited and could leverage loyalty:


1. Amount of merchants (Like the size of a search engine index?)
2. How fast the search was completed?
3. How relevant the search results are and does price factor in this model?
4. Filtering tools?
5. Other?


I don’t think we have a clear winner...yet. I find myself constantly using multiple engines to find the best deal. In the meantime, I’ll keep waiting for the perfect engine:)

Christian

Posted by Christian Del Monte at February 7, 2006 8:49 PM

I don't think the problem with Pronto is necessarily the toolbar, but perhaps the over intrusive integration with my browsing experience. It appears too much like spyware programs that generate similar contextually driven pop ups.

Posted by Adlucent Search Engine Marketing at April 16, 2006 2:05 AM

The shopping comparison engine field seems crowded but it will continue to grow until a few clear leaders emerge. As it stands it is still a bit of the Wild West out there. I think it will remain crowded and undifferentiated until we have a few clear winners.

Posted by caseydeg at May 6, 2006 12:16 AM

I don’t the market is saturated – no where near, actually. We run a niche comparison shopping site specifically for health related items and things are good. It seems to us that the comparison shopping visitor is either comparing products, or prices. Though our focus is more on the consumer knowing exactly what he/she wants and conversion is high.

Posted by Perry Lo at May 8, 2006 4:25 PM

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And I mean really want some organized shopping,
Sign up for the flippid.com newsletter it'll blow ur mind...

Posted by Lionel at September 1, 2006 5:51 PM



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